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FAQ

Please Note: For more information about the concept and creation of newspaperjewelry.com jewelry, please visit our About page.

How can I place an order? Ordering on newspaperjewelry.com is easy and safe. Once you have found an item you would like to purchase, click on the ADD TO CART button to place it in your shopping cart. Follow the directions through the checkout process to complete your order. Your order will not be placed until the very end of the checkout process, when you will be asked for your credit card or Paypal payment information. You may also order over the phone by calling 317-209-6158.

Can I ship my order to an international location? Yes, we ship internationally. We ship to Europe, Australia, Canada, South Africa and Japan. International shipping rates apply.

Do you do custom jewelry? Yes, we do custom jewelry. Please Contact Us for more information.

Is gift-wrapping available? Yes, gift-wrapping is available for $5.75 per item. Select "Wrap My Gift" during the checkout process. You will be given the opportunity to create a personalized message.The message, enclosed in a white envelope, will arrive attached to the gift-wrapped item. The package will not have any other additional form identifying you as the giver. For this reason, we encourage you to at least enter your name on the gift message.

What is your return policy? Articles are accepted for credit or exchange if returned in new, unworn salable condition within 14 days of receipt. Some exclusions may apply. Sorry, custom item returns are not accepted. A refund will be made to the purchaser (minus shipping) upon request if payment has been received. Gift recipients are entitled to a non-refundable merchandise credit. Returns must be sent via an insured shipping method in a cardboard shipping box. Returns sent in envelopes of any kind (including bubble-wrapped and padded envelopes) are not accepted

.How do I care for my purchase? To maintain the original appearance of Newspaperjewelry.com products we recommend that you treat each piece with care and follow these instructions: Limit exposure to direct sunlight, Keep jewelry dry (Newspaper jewelry is moisture-resistant, not moisture-proof). Limit contact with rough surfaces (Newspaper jewelry is tear-resistant, not tear-proof). Put on jewelry after the use of cosmetic and body products. When not in use, store jewelry in the box provided with purchase.

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